Managing Performance

Why use this programme?

Is managing performance the same as Performance Management? Do we need to do both? Why does performance need to be managed and what does it involve? What is in it for me as a manager and for the individual concerned? Why do Performance Management systems so often fail to deliver the anticipated benefits?

This programme examines the principles behind managing performance and looks at the benefits that arise when people are managed effectively to maximise performance. There are lively discussion sessions and the opportunity to practice some of the key skills used so that you can generate more performance without working harder!

AIMS – an overview of the purpose of the programme

To provide participants with an understanding of the component parts of managing the performance of others so that they can plan how to manage those staff for whom they are responsible

To offer the opportunity to practice some of the key skills involved in managing the performance of others

OBJECTIVES – the specific learning outcomes for participants

 By the end of this programme, participants will be able to:

·         Differentiate between what is meant by managing performance and the process known as “Performance Management” and explain how each can help improve performance in the workplace

·         Explain the importance of the “physical” and “virtual” dimensions of managing performance and the benefits of applying them both simultaneously

·         Identify the skills required to manage the performance of others

·         Demonstrate the application of those skills and identify their individual strengths and development needs

·         Support one another’s learning through the use of basic coaching and feedback technique- which can then be used in the workplace

Duration: 3 Days